Downlio — sell digital downloads on Shopify, and know they arrived

The part that breaks is never the upload

It's the email. Shopify's own Digital Downloads app sits at 2.8 stars, and the reviews say the same thing over and over: links that go nowhere, orders that never send, one file per product. Merchants find out when the customer emails them, angry, days later.

Downlio treats delivery as something you can watch. Every send moves through queued, sent, delivered, opened, downloaded — and anything that stalls is on your dashboard before your customer thinks to complain.

Every copy knows who bought it

Downlio stamps the buyer's name, email and order number onto every page of the PDF, plus a short code written into the file's metadata. If a copy turns up on a sharing site, you can trace it to the order it came from in seconds.

You write the line. Buyers see something considered, not a threatening red banner across their purchase.

Winter Knitting Patterns

Chapter 3 — Cable and rib

Licensed to Maya Kaur · maya.k@hey.com · Order #1049 · 7F3K9QM2XR

The footer Downlio adds to every page, on the buyer's copy only.

Everything the job actually needs

Many files, one order: Attach as many files as a product needs — and different files per variant, so A4 and US Letter aren't two products.
Download limits and expiry: Cap downloads per file, expire links after a set number of days, and block a link that's been opened from too many networks.
Licence keys: Upload a pool of keys or let Downlio generate them. One key per buyer, assigned atomically so two orders never collide.
Refunds handled properly: A refund revokes only the refunded line items. Partial refunds leave the rest of the order downloadable.
Your brand, not ours: Your logo, your accent colour, your sender name and your licence terms. On Growth and above, no Downlio mark anywhere.
No file size ceiling: Uploads go straight from your browser to storage and downloads stream from the edge, so a 4GB video is no harder than a 2MB PDF.